Refunds Policy endevours to produce and deliver to you the freshest and tastiest meat snacks possible, however, due to the nature of biltong and the fact it is being shipped by a third party, occasionally you may receive your biltong with damage to the shipping material. If for any reason you are not completely satisfied with your purchase, you can return your biltong for an exchange or refund. Please contact us immediately after you detect an issue and within 48 hours of receipt of product for further instructions on returning your biltong at

                             ** products can only be shipped within the province of Ontario. **